Regulations
Rules
The following specific rules govern the customer’s use of all interactive sports betting products and services offered on the website or mobile portals.
The reference language of the present betting rules is English. In spite of the care brought to our translations, in the case of any discrepancy between the meanings of any translated versions of these betting rules and the English language version, the meaning of the English language version shall prevail.
General
All Betting Information supplied by the Company is done so in good faith. However, the Company cannot accept liability for any errors or omissions in respect to dates, times, venues, competitors, odds, results, statistics, or other Betting Information. The Company holds its prerogative to amend any apparent mistakes and shall undertake all equitable measures to ascertain that markets are managed with righteousness and clarity. The Company holds its prerogative to have the final decision.
If an event, which is defined as an organized sports match or event between two teams or between individuals, begins ahead of the scheduled time then only bets placed before the start of the Event will be considered valid (this excludes specified live betting). The Company reserves its right to render void all bets placed after the actual start time in the case where a Market is not closed or suspended at the correct time (this excludes specified live betting).
If there appears to be an inconsistency between the English and the non-English names used for the events displayed on the website, the English version will be taken as a reference.
Abandonment and Postponements
If an event does not start or finish according to its scheduled date for both occasions previously announced in the specific sports rules, then all bets will be void, except for those on Markets that have unconditionally been determined.
If an event starts according to its scheduled date and time but is subsequently abandoned, and is not completed within the previously defined time frame, only bets considered valid will be the ones on markets that have been unconditionally determined, while the rest will be rendered void.
If an event does not finish within its prescribed timeframe according to the specific sports rules, or the official result is declared or a result is declared by the relevant sports body governing the Event, the Company reserves its right to render the Event void, and the Company’s decision is considered final.
Change of Venue
Unless a change of venue is handled in the Specific Event Betting Rules then:
In the event of a change of venue (home team plays away or vice versa), all bets on the match will be void.
All bets on non-team events will be considered valid in the case where a venue change has occurred after the market has already been opened.
Periods of time
If there is a change in the duration of the event. All bets made on such event will be considered invalid.
All events that have occurred during injury or stoppage time are considered to have happened during regular time e.g. a goal scored in the first half injury time of a football match is deemed to have been scored on 45 minutes.
Results
Where applicable, podium positions will be considered as the final result, without regard to any upcoming disqualifications or corrections of the result. If there is no podium ceremony, results will be determined in accordance with the official result of the relevant governing body at the time of the Market settlement, regardless of any subsequent disqualification or amendment to the results. In the case where no official result is available then the result will be determined with reference to the available evidence known at the time of Market settlement.
All Markets are generally settled only after an Event has concluded. Purely as customer service, some Markets may be settled before the official result is declared. The Company reserves the right to reverse any settlements performed due to a Market being settled in error.
The Company reserves the right to suspend settlement on any market if uncertainty over any result appears.
How do I open a EmirBet Account?
As part of the registration process, once choosing "Create new account" you (the customer) have read and accepted these terms and conditions. By choosing that, you (the customer) are bound by the company`s rules and regulations, and privacy policy.
How do I validate my EmirBet Account?
To verify and validate your EmirBet Account please contact our Customer Support Department via email at support@emirbet.com.
Why do I have to provide my personal details to EmirBet?
The Company has the right to request documents, in order to verify its clients’ identity at any stage of their account’s lifetime. At EmirBet we strive to ensure all of our users are able to enjoy themselves in a fully secured environment.
How old do I have to be to open a EmirBet Account?
All EmirBet customers must comply with their local legislation regarding gambling. You must be 18 or older to be able to create a EmirBet Account and access our gambling features. We usually request proof of age in order to verify the information you have entered when registering.
How is my personal information safe?
All personal information you provide when opening up a EmirBet account is safely and securely stored in our servers with all of the latest encryption and security measures in place. Please check our Privacy Policy for additional information.
Can I open more than one EmirBet Account?
No, all customers are limited to opening just one account with us. We reserve the right to close any multiple accounts opened for a single person.
Can I change my username?
Your username is a unique part of your account. As such, it cannot be changed but should you believe an alteration is required, please reach our customer support team via e-mail: support@emirbet.com.
Can I change the currency in my account?
If you have forgotten your login details please click on Recover Account in the upper left area of the website in order to retrieve your credentials. If you need additional assistance please contact us via email: support@emirbet.com.
How can I make a deposit after registration?
You can find all deposit options under DEPOSIT in the MY ACCOUNT drop-down menu in the light-blue navigation bar below the main website navigation menu.
Are there any deposit fees?
No, all deposits made to your EmirBet account are absolutely free of charge.
